Shri Ram Taxi Service

Welcome to Shri Ram Taxi Service! By using our services, you agree to comply with the following Terms and Conditions. Please read them carefully to understand your rights and obligations while using our services.

1. Definitions

• “Service” refers to the taxi transportation services provided by Shri Ram Taxi Service.
• “Customer” refers to any individual who books or uses our services.
• “Driver” refers to individuals authorized by Shri Ram Taxi Service to operate vehicles and provide transportation.

2. Booking and Confirmation

• Bookings can be made through our website, mobile app, or by phone.
• Confirmation of a booking will be sent via email, SMS, or notification.
• The customer is responsible for providing accurate pickup and drop-off details.

3. Payment

• Payment can be made through cash, card, or digital payment platforms as accepted by Shri Ram Taxi Service.
• All charges, including fare, tolls, parking, and applicable taxes, will be clearly communicated before the trip.
• Payment for the service must be made at the end of the journey unless prepayment is required.

4. Cancellations and Refunds

• Cancellations must be made at least 2 hours before the scheduled pickup time to avoid cancellation charges.
• Refunds, if applicable, will be processed within 7 working days.
• Cancellation charges may apply as per the terms of the booking.

5. Responsibilities of Customers

• Customers must ensure timely arrival at the pickup point.
• Customers are responsible for safeguarding their belongings. Shri Ram Taxi Service is not liable for any loss or damage to personal items during the trip.
• Any damage to the vehicle caused by the customer or their companions will result in additional charges.

6. Responsibilities of Drivers

• Drivers are required to maintain professionalism, punctuality, and courtesy during the service.
• Drivers are responsible for ensuring a safe and comfortable journey for customers.

7. Service Limitations

• Shri Ram Taxi Service reserves the right to refuse service to any individual under circumstances such as safety concerns or inappropriate behavior.
• We are not responsible for delays caused by traffic, weather conditions, or unforeseen events beyond our control.

8. Prohibited Activities

Customers are prohibited from:

• Engaging in illegal activities during the ride.
• Consuming alcohol, tobacco, or illegal substances in the vehicle.
• Using offensive language or displaying inappropriate behavior toward the driver or other passengers.

9. Liability

• Shri Ram Taxi Service will not be held liable for delays, missed flights, trains, or other events caused by factors beyond our control.
• We are not responsible for damages, losses, or injuries incurred during the service unless caused by proven negligence on our part.

10. Privacy Policy

By using our services, you agree to our Privacy Policy, which governs how we collect, use, and protect your personal data.

11. Changes to Terms and Conditions

Shri Ram Taxi Service reserves the right to update or modify these Terms and Conditions at any time without prior notice. Customers are encouraged to review them periodically.

12. Governing Law

These Terms and Conditions are governed by the laws of India. Any disputes arising from the use of our services shall be subject to the exclusive jurisdiction of courts in [Your City/State].