At Shri Ram Taxi Service, we are committed to protecting the privacy and security of our customers’ personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you use our services.

1. Information We Collect

We collect the following types of information to provide and improve our services:

• Personal Information: Name, contact number, email address, and pickup/drop-off locations.
• Payment Information: Billing details for payment processing.
• Usage Data: Information related to your interaction with our services, such as ride history and preferences.
• Device Information: Details about the device used to access our website or mobile app, including IP address, browser type, and operating system.

2. How We Use Your Information

We use the collected information for:

• Processing bookings and providing transportation services.
• Communicating with you about your rides, promotions, and updates.
• Enhancing customer experience by personalizing services based on preferences.
• Ensuring security, preventing fraud, and adhering to legal obligations.

3. Sharing of Information

We respect your privacy and will not sell or share your personal information with third parties except:

• With trusted service providers (e.g., payment processors) to facilitate our services.
• When required by law or to comply with legal processes.
• To protect the rights, safety, or property of Shri Ram Taxi Service, our customers, or others.

4. Data Security

We implement industry-standard security measures to protect your data from unauthorized access, alteration, or destruction. While we strive to safeguard your information, no system is completely secure, and we cannot guarantee absolute security.

5. Retention of Data

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, or resolve disputes.

6. Your Rights

You have the right to:

• Access and review the personal data we hold about you.
• Request corrections or updates to your information.
• Request deletion of your data, subject to legal and operational limitations.

7. Cookies and Tracking

Our website and app may use cookies and tracking technologies to enhance your user experience. You can manage your cookie preferences through your browser settings.

8. Third-Party Links

Our website or app may include links to third-party sites. Shri Ram Taxi Service is not responsible for the privacy practices of these external sites.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this policy periodically.